Naza24 is committed to protecting the privacy and personal data of every member. This document explains in detail how we collect, use, store and protect your information in accordance with Malaysia's Personal Data Protection Act 2010.
All data transmitted between your device and naza24's servers is protected with 256-bit SSL encryption, the same standard used by leading financial institutions worldwide.
Your personal data is stored on servers protected by strict access controls. Only authorized personnel may access this information.
Naza24's KYC verification process not only meets regulatory requirements, but also protects your account from any unauthorised access attempts.
Naza24 does not sell, lease or share your personal data with third parties for marketing purposes without your explicit consent.
You have the right to access, correct, delete, or transfer your personal data at any time through your account settings or by contacting our team.
You can opt out of marketing communications at any time with a single click. Naza24 respects your preferences and processes opt-out requests immediately.
This Privacy Policy outlines Naza24's commitment to protecting your privacy as a registered member or visitor of our platform. It applies to all information collected through our website at naza24.bar, the Naza24 mobile app, live chat, support email, and any other official communication channels we operate.
By registering an account or continuing to use the Naza24 platform, you agree to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us to delete your account.
The Naza24 Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We adhere to all principles set out in the Act, including the General Principle, Notice and Choice Principle, Disclosure Principle, Security Principle, Retention Principle, Data Integrity Principle, and Access Principle.
Naza24 only collects data that is genuinely necessary to provide a safe, fair and efficient service to members. We do not collect information beyond what is required to operate our platform.
Data you voluntarily provide when registering or using our platform, including:
When you use the Naza24 platform, our systems automatically record the following technical information:
Naza24 practises the principle of minimum data collection. We only collect data necessary for the specific stated purposes. Any data that is no longer required will be deleted or anonymised in accordance with our internal data disposal schedule.
Every piece of data collected by naza24 has a clear and specific purpose. We do not use your data for purposes beyond the scope stated below without obtaining your fresh consent.
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Identity Data | KYC verification, fraud prevention, regulatory compliance | Legal obligation |
| Contact Data | Customer support, transaction notifications, and important communications | Contract performance |
| Payment Data | Processing deposits and withdrawals, financial records | Contract performance |
| Technical Data | Platform security, fraud detection, service improvement | Legitimate interest |
| Usage Data | Experience personalisation, game recommendations, platform analytics | Consent |
| Marketing Data | Promotional offers, personalised bonuses, and marketing communications | Consent |
Naza24 does not sell your personal data to any third party. However, there are certain situations where we need to share your data with trusted parties to enable our platform to operate smoothly.
We work with third-party service providers who help us operate the platform. All these partners are bound by strict data confidentiality agreements and may only use your data for purposes specified by naza24:
Naza24 may disclose your personal data to authorities if required by law or a valid court order. In such situations, we will inform you where permitted to do so by applicable law.
Naza24 has never and will never sell, lease or market members' personal data to advertisers or third-party data brokers. Your data belongs to you — we are only its entrusted custodian.
Naza24 invests seriously in cybersecurity infrastructure to ensure your data is always protected against unauthorised access, breaches or misuse.
In the event of a security incident involving your personal data, naza24 is committed to notifying you within 72 hours of the incident being confirmed, in line with international data protection best practices. Notification will be sent via your registered email and account dashboard.
Enable two-factor authentication (2FA) in your account settings now for an extra layer of protection. This simple step can block 99.9% of unauthorized access attempts to your Naza24 account.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have several important rights regarding your personal data held by Naza24. We respect and facilitate the exercise of these rights.
You have the right to request a copy of all personal data we hold about you at any time.
You can update or correct inaccurate data through your account settings.
You may request the deletion of your personal data, subject to applicable legal obligations.
You may object to the processing of your data for direct marketing purposes at any time.
To exercise any of the rights above, please contact our data protection team by email at [email protected] or via live chat within the platform. We will process your request within 14 business days.
Naza24 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of the Naza24 platform. For the best experience, we recommend allowing essential and functional cookies.
Session cookies are automatically deleted when you close your browser. Persistent cookies are stored for a maximum of 12 months. You can delete all cookies at any time through your browser settings.
In operating the Naza24 platform, your data may be transferred to and stored on servers located outside Malaysia. Naza24 ensures that all international data transfers are protected with safeguards equivalent to or exceeding the standards of PDPA 2010.
All third-party service providers we engage are required to sign a Data Processing Agreement (DPA), ensuring that high security and privacy standards are maintained regardless of where your data is physically stored.
Naza24 does not retain your personal data longer than necessary for the purposes stated in this policy or as required by applicable law.
Once the retention period expires, your personal data will be permanently deleted or anonymized using procedures that ensure it cannot be recovered or re-linked to your identity.
Naza24 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or service improvements. Whenever a material change occurs, we will notify you via:
Continued use of the naza24 platform after the effective date of any changes constitutes acceptance of the updated terms. If you do not agree with the changes, you have the right to withdraw and request account closure.
For any enquiries, complaints, or requests relating to your privacy and personal data protection, contact us via 24/7 live chat or email at [email protected]. We are committed to responding to all privacy inquiries within 3 business days.
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